Mark Carolissen gave SNA training to Mr. Julian Heesen, working through the different facets of being a School Network Administrator. Virtual server, Backups, registration of users, troubleshooting and networking – Julian could absorb a lot of information and start implementing his newly acquired skills because of his own technical experience.
SNA training is very important as this is for most of our schools first line of defense against technical problems. The SNA is expected to do maintenance and troubleshooting of the network and to give support to educators in the beginning. SNA’s often have to work after school hours in the lab as they still have their normal duties as educators and very seldom are given time for their lab administration.
So here is a big thank you to all the SNA’s (LAN) who is doing a brilliant job and seldom receive a word of appreciation for the hard work behind the scenes.